Shipping policy

Shipping Policy 

At Sophiestiquenails.nl, we are committed to delivering your orders efficiently and reliably. Please review our shipping policy below for full details regarding order processing and shipping costs.

1. Shipping Costs
All shipping costs are the responsibility of the customer placing the order. Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method. By completing a purchase, the customer agrees to cover these applicable shipping charges.

2. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where applicable.

3. Delivery Timeframes
Delivery times vary depending on the shipping destination and selected carrier. While we strive to meet estimated delivery times, Sophiestiquenails.nl is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

4. International Shipping
For international orders, additional customs duties, taxes, or import fees may apply. These charges are determined by the destination country and remain the sole responsibility of the customer.

5. Incorrect Address Information
Customers are responsible for providing accurate shipping details at the time of purchase. Sophiestiquenails.nl cannot be held liable for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us as soon as possible. We will assist in resolving the issue with the shipping carrier; however, liability is subject to the carrier’s policies.

7. Contact Information
For any questions regarding shipping or your order, please contact our customer support team through the contact page on Sophiestiquenails.nl.

By placing an order with Sophiestiquenails.nl, you acknowledge and agree to the terms outlined in this shipping policy.